How HomeBuddy Works
Four simple steps to total peace of mind for your residence.
Submit a Care Request
Open the HomeBuddy app on your phone or computer. Select your service category (e.g. Electrical or Plumbing), select your home location, describe the issue, and attach optional photos.
Automated Dispatch & SLA Target
HomeBuddy dispatches an available, certified technician in Askari 10. Emergency (P1) requests carry a 30-minute arrival target. You get real-time status updates on your app.
On-Site OTP Verification
When the technician arrives at your gate or doorstep, share the 4-digit verification code displayed on your app screen. The technician enters the code to unlock and start the official work timer.
Completion & Home Health Log
Once work is complete, the technician marks the job done. The exact minutes worked are deducted from your membership balance, and your property health record is automatically updated.